santa cruz crash replacement cost
Our family of riders and mechanics pushing World Cup downhill to be a little weirder and a little wilder for more than a decade. Some manufacturers will offer just the front or rear triangle as needed. Didn’t think that you would reply Phil, but after chatting with SC, they told me that it really depends, and the final decision if they are going to charge you or not, is made by them. This is the stuff we wear every day. To register your Santa Cruz products, please hit the links below. The warranty will be in effect for the lifetime of the rim and is available only to the original owner. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state and country to country. While some exclusions may sound generic or benign, it turns out most of them are pretty broad and are wide-open to interpretation by the company you’re dealing with. If you have any other questions or would like to follow up on a warranty claim, contact our Warranty Department. Santa Cruz Bicycles pivot bearings are warranted for life to the original owner of the bike. If any portion of the foregoing warranty (or the exclusions or limitations thereto) is deemed invalid or unenforceable pursuant to applicable law, it shall be deemed modified so as to be valid and enforceable to the maximum extent consistent with such law. However, registration will make it easier to establish your original ownership and otherwise process your claim. Worked out quickly and picked the frame up myself from their hq in Santa Cruz to dodge shipping costs. The warranty for damage arising from accidents, crashes and other impacts is limited to offered replacement at a reduced charge as set forth above. Maintaining complete control over every aspect, we take pride in our disciplined approach to manufacturing, including:  proactive social / environmental responsibility, rigorous quality control, and highly developed design and production protocols that create each and every component that leaves our facility. This rim is limitless. if your head tube snaps off, or a chain stay cracks without being hit, and its an issue from there carbon layup, or manufacturing process, they will give you a new frame for free if you are the original owner. We are the manufacturer, not just a design house, holistically locating all operations under one roof here in Portland, OR. If your bike hit something during a crash and damaged the bike or the bike is ridden outside of what it's intended use (I.E. FREE GROUND SHIPPING ON DOMESTIC ORDERS OVER $35. The warranty is void if the part is modified from its original condition in any manner or used outside normal intended use, as determined by Santa Cruz Bicycles in its sole discretion. The warranty will be in effect for the lifetime of the original registered owner. If this is something you're worried about, you can get bike specific insurance from places like Velosurance. The Reserve 30 is designed to debunk the myth that carbon wheels are not for mountain biking. By using our Services or clicking I agree, you agree to our use of cookies. To thwart mud, water, and contaminants as you power through rough trails, ISO hubs have heavy-duty bearing seals, and a threaded driveshell seal ring. Everything from the thickness of rim beads to external spoke hole reinforcements comes purely from Santa Cruz’ experience of knowing what riders need at every level—from international racing to your local trails. By clicking enter you are verifying that you are old enough to consume alcohol. Ship the helmet, postage prepaid, with a copy of your receipt and a description of the accident. We have been domestically producing bicycle components of the highest quality since 1976. Tubeless Tape and Valve Kit included with this wheelset, Chris King-backed 5-year crash replacement policy, Santa Cruz-backed lifetime warranty on rims. They will, however, most likely have a crash replacement policy to soften the blow. Reserve 30 strength, responsive and compliant. Press question mark to learn the rest of the keyboard shortcuts. Chris King Precision Components is a Certified B Corporation, joining their movement to use business as a force for good™. To the maximum extent permitted by applicable law, in no event shall Santa Cruz bicycles or any of its owners, officers, employees, representatives, agents, or affiliates (or any of their respective successors or assigns) be responsible or otherwise liable for any direct, incidental or consequential damages arising from the purchase, use, or ownership of its products, including without limitation damages for personal injury, property damage, or economic losses, whether based on contract, warranty, negligence, product liability, or any other theory. Speaking from experience, cracked front triangle on a nomad was 700$. In the event of a non-warranty situation, Santa Cruz Bicycles will make replacement parts available to the original owner at a reduced charge for the applicable warranty period described above. To the maximum extent permitted by applicable law, all other express and implied warranties (including without limitation the warranties of merchantability and fitness for a particular purpose) are hereby disclaimed. If your helmet is impacted within the first year of ownership, Bontrager will replace it at no charge. The Hubs: Instructions Please fill … Every Bontrager helmet comes with Crash Replacement. Chris King ISO hubs are designed as precision mountain tools. Lifetime Reserve Carbon Wheels Warranty. We are proud to be the first manufacturer in the bike industry to meet their rigorous standards and hope that others will follow. Built in-house with legendary Chris King precision. 2801 NW Nela St FREE GROUND SHIPPING. The Reserve 30 is built for 2.3-2.6in tires and weighs in at 460g per rim. Usually ships in 48-hours to 5 business days. Give your nearest dealer a call to find out more. Santa Cruz carbon water bottle cages are warranted against defects in materials and workmanship for life from the original date of purchase. The Demo Tour is the perfect opportunity to try our bikes on your local trails. You can do the warranty process entirely yourself, no shop needed. Santa Cruz Bicycles will repair or replace at its option any Reserve rim made by Santa Cruz Bicycles that is damaged or destroyed by riding. The warranty does not cover labor costs, custom finishes, normal wear and tear, or damage from commercial use. Something not right? This form is also used for No-Fault Crash Replacements. Crash Replacement. I think, like most other companies, they will do a “crash replacement” frame that would be heavily discounted. Portland Oregon Paired with any of our ISO hubs, which feature 72-points of simultaneous-engagement, this larger volume rim will be ready for whatever you want to throw at it, from racing enduro to Danny MacAskill imitations. Santa Cruz Bicycles will repair or replace at its option any Reserve rim made by Santa Cruz Bicycles that is damaged or destroyed by riding. Like most companies they have a "Crash replacement program" which is just a discount on the frame. The quality and speed of our bearings are what sets us apart from the competition and they are what you will feel and notice on every single ride. Casual tees, riding jerseys, and hats designed in-house. To learn more about cookies, click on, PayDirt Profile: Sierra Buttes Trail Stewardship, Check out the 5010 design for balanced geometry. It also includes theft and medical coverage which is neat. taking a road bike to a bike park), that's is not something the company will warranty. they give crash replacement which is a discount on a new frame. As Chris King bearing tracks burnish they get faster with age and all our hubs and bearings are fully serviceable for years upon years of demanding use.

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